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180 Lesmill Rd.
Toronto, Ontario
M3B 2T5


Medipac Travel Insurance Customer Focus

At Medipac we strive to ensure the customer experience is both easy and professional. Our call center lines are staffed with customer service representatives dedicated to the Medipac Travel Insurance Plan, ensuring knowledgeable and efficient service. In addition, the Medipac Walk-in Center is open for clients wishing a more personal, face to face experience. Often during busy seasons, both are open extended hours for your convenience.

In the event of an emergency, our assistance lines are open 24 hours a day, seven days a week. Should you require the services of Medipac Assist, you will speak directly and immediately to a highly trained medical professional who will help you through any medical emergency while travelling. Our doctors and nurses will ensure necessary steps are taken for our clients to receive quality and expeditious health care services, and remain in constant contact until the emergency has been resolved.

In addition to an excellent customer experience, Medipac aims to improve its products every year. For example, this year we've made it possible for our clients to purchase their Medipac Travel Insurance Policy online. This is an industry first.

We've also added an excellent new endorsement called the MedipacPLUS Endorsement, which provides four excellent benefits for one low price:

  1. Claim Free Discount protection ,
  2. Return To Canada benefit,
  3. $5,000 accidental death benefit insurance coverage,
  4. Policy's Maximum Benefit increases to $5,000,000 U.S.

Medipac also has an Early Bird Plan designed to deliver the current year's policy and discounts, but at special Early Bird rates! And, if rates go down - which we always fight for - we'll send you a cheque for the difference! If rates go up, purchasers of the Early Bird plan are protect at their locked in rate. That is Medipac's Double Guarantee.

"An informed traveller makes a safe and happy traveller." - This is one of Medipac's philosophies. That is why for over ten years now Medipac has been publishing the CSANews magazine and hosting snowbird lifestyle shows across Canada and the United States. In Canada we host the Snowbird Lifestyle Presentations prior to the travel season, bringing our clients and other snowbirds a day of fun filled entertainment and relevant, important travel information - these shows are always free of charge! In the US, we come to you! We host two different series of lifestyle shows; the Snowbird Extravaganza series and the Winter Information Meeting series. All these events are dedicated to the appreciation of Canadian Snowbird Association members, Medipac clients and our friendly American hosts. All are free of charge and host an array of world class entertainment.

Related topics:

Canadian Snowbird Association
Medipac Assist
Medipac Travel Insurance Plan Discounts
Medipac's Travel Insurance Plan
Snowbird Lifestyle Presentations
Snowbird Extravaganza
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